HOPE is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent.HOPE expects that all donors will exercise due care and diligence while making donations. HOPE also recognises that a donation may be made erroneously or donors may change their mind.

HOPE will examine each request for refund of donation and endeavour to make the refund. Hope India may also seek further information / documents and donor must co-operate in this regard.

• However, HOPE is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
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• If you would like your donation to HOPE to be refunded,
• You must request HOPE in writing or by email for a refund and Your request must reach Hope India within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
• Made the donation online, electronically or through other means, OR
• Handed over the cheque / demand draft to HOPE or someone authorised by Hope India for this purpose, OR
• Despatched the cheque / demand draft to HOPE by other means.
• The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation